At Bisou Duo, we believe that true luxury is built on trust. Just as we strive to create an intimate connection with the modern man through our clothing, we are equally committed to respecting and protecting the privacy of the person beneath the surface.

This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website bisouduo.com or engage with our services.

      1. Information We Collect
We collect information to ensure your experience is as seamless and refined as our designs. This includes:

Personal Information: When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information".

Device Information: As you browse our site, we automatically collect information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. This helps us optimize our website performance and improve your user experience.

Customer Engagement: If you choose to engage with us via social media, participate in our giveaways, or share User Generated Content (UGC), we may collect the information you choose to share to foster our community.

      2. How We Use Your Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site. Additionally, we use this information to:

Process Transactions: Arrange for shipping and provide you with invoices and/or order confirmations.

Communicate with You: Send you updates on your order status via SMS or email, including delivery tracking and unboxing support.

Refine Your Experience: In line with the preferences you have shared with us, provide you with information or advertising relating to our products or services, such as newsletters or exclusive offers for our community.

Screen for Risk: To screen our orders for potential risk or fraud.

      3. Sharing Your Personal Information
We value your trust and do not sell your personal data. However, we share your Personal Information with third parties to help us use your Personal Information, as described above.

E-Commerce Platform: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

Logistics Partners: We share necessary shipping details with our courier partners to ensure your Bisou Duo package reaches you on time.

      4. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This allows us to recognize our loyal customers and provide a more personalized experience in the future. 

      5. Your Rights
If you are a resident of certain territories, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

      6. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

      7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at bisouduowork@gmail.com or by mail using the details provided below:

Bisou Duo.